“It was evident that they were going to provide us with a system to fit our needs, not their own.”
“They never pushed me toward something just because it would be more profitable for themselves. They clearly wanted what was best for our company”
“They inquired about our 3, 5, and 10 year plans, which reassured us that we were truly speaking with a potential partner who cared about the long haul not simply the initial sale.”
“As our business grew we saw the need for a system that allows our multiple locations to communicate more efficiently for our patients and employees alike, we approached Quantum Leap as a potential partner in that endeavor. Quantum Leap took the time to get to know our business, the areas we excel in and the areas that we felt needed improvement. They inquired about our 3, 5, and 10 year plans, which reassured us that we were truly speaking with a potential partner who cared about the long haul not simply the initial sale. After the discovery process, we installed a phone system that gives our customers the best phone service available and has made our organization more efficient. In addition to the new phone system, Quantum Leap has taken over the responsibility of managing our multiple phone/internet carriers, which not only has provided us with operating cost savings, but also provides us with one point person when any outage arises. They key advantage of Quantum Leap is that they look out for the needs of their customers. They did a very good job discovering what those needs were and came up with a solution that fits our current position as well as anticipated growth. I would recommend Quantum Leap to anyone looking for a trusted partner and a resource for their business.”
“With the rapid growth Freewheeler Bike Shop has experienced over the last couple years, it was clear that we needed to improve our communication both internally and with our customers. Being a small, family-owned business, we weren’t really sure where to start.
After the first meeting we had with the Quantum Leap staff, it was evident that they were going to provide us with a system to fit our needs, not their own. From brainstorming to installation, Quantum Leap gave us the tools and continued support we needed to adapt our growing business.”
“Quantum Leap took the time to get to know our company by learning what our problems and priorities were, as well as how we make decisions. Once they knew all of that, they were quickly able to guide us in the right direction. Their continued support has prevented our old problems from recurring. They never pushed me toward something just because it would be more profitable for themselves. They clearly wanted what was best for our company. This, to me, is one of the defining characteristics of a good agent. They do what is in the best interest of the customer, first and foremost. They do this because they know that in the long run, it’s in their best interest as well.
I would recommend Quantum Leap to people who need a partner in the area of telecommunications to help make decisions that are in the best interest of their company. They maintain a level of technical expertise that is second to none.”