Contact Person
Blair Sharpe
Owner
Craig Chapman
Manager
The Sharpe Collection
www.thesharpecollection.com/
Critical
Issue
The original facilities
were built in 1963. 18-months of renovations were needed to upgrade all systems and operations to improve services for customers.
Implications
The important business of selling and servicing BMW, Jaguar,
Land Rover and Buick premium cars had to be maintained during the lengthy construction work. “It was 18 months of construction
and a lot of money on the line, not only in the building process, but to keep our sales and service going…communications
was the backbone for us.”
Capability
Blair Sharpe needed new communications technology to improve his operations in a 50-bay service center and 4 premium
car showrooms.
Quantum Leap Communications Provided
Our decades of experience in long construction projects enabled us to prepare for the inevitable jobsite problems.
We helped The Sharpe Collection maintain sales and service revenue by reducing technology-related downtime. In order to meet
their objectives, we conducted a detailed analysis of their needs. This enabled us to accommodate their new sales and service
technologies and to design dependable solutions to their problems. Our highly skilled team installed the products on time
and provides ongoing service for changes and upgrades.
Result
Blair and Craig remember their experience with the Quantum Leap team as very positive. The business was maintained
during construction and enhanced by the new technology now serving their clients in the dramatic Grand Rapids facility.
