Maintenance

Communication Audit
Free pricing reviews, audit and quoting for lowest available rates on local, long-distance and Internet services.

Carrier Support
We will manage your carrier trouble tickets and work thru escalation issues.

Preventative Maintenance
Free "Health Checks" on your telecommunications equipment and other key technology systems, conducted annually.

Equipment Replacement
Replacement of equipment that fails due to normal use.

Emergency Response
Two hour phone response time and 4 hour on-site response time is guaranteed under this plan.

Inventory
There is over a quarter of a million dollars of instantly ready equipment for advance replacement and emergency support.

Travel Charges
These are waived as part of a routine maintenance call.

Budget
This plan provides you with fixed pricing that allows you to plan for your communication systems expenses and budget accordingly.

Reliability
Repairs will be reported immediately, protecting you from major system failures and integrates system failures.

Minimize Staffing Responsibilities
It will no longer be necessary to review support calls and approve each individual repair invoice or process multiple payments each month.

Increased Productivity
Trouble free communications mean that your team is focusing on your business critical tasks, not slowing down due to issues with support systems and technology.

Peace of Mind
Most importantly, with the Technology Protection Plan, you have the long term satisfaction of knowing that experts will consistently support your business systems.