Dwelling Place Case Study

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Contact Person
Scott Page
Director
Dwelling Place of Grand Rapids, Inc.
www.dwellingplacegr.org/

Critical Issue
Most contractors did not meet their promises. Their service was unreliable and their products often did not deliver the results we expected.

Implications
“We serve 1,000 residents and manage 19 different housing communities in the greater Grand Rapids area. Contractors who do not keep their promises disrupt the lives of our residents and cause great difficulty for our staff.”

Capability
Scott needs products and services that will enable him to manage extensive non-profit facilities while meeting the communications needs of thousands of people.

Quantum Leap Communications Provided
Careful study of the specific problems to be solved enabled Quantum Leap to meet the precise needs of the Dwelling Place. We designed systems that solved complex problems and we updated older technology to provide newer services. Our highly skilled installation team provided unmatched service that delighted Scott.

Result
Residents and staff of the Dwelling Place remember their positive experience with the Quantum Leap team as the foundation for an ongoing relationship. They are happy with the products they use and the service they know is available any time they need help.