About Us

Taking care of your communications

We know you need to focus on your business. Quantum Leap Communications partners with businesses in Michigan and the Midwest to help you get the most out of your communication infrastructure. We want to know what isn’t working for you, so that we can help you fix it.

We offer a wide range of products and services, all backed by over 334 Years of Corporate-Wide experience in communications.

Consistent Excellence

At Quantum Leap Communications, our focus is on making every experience a memorable one. We invest in the success of our clients, and in the capacity of our team. Our efforts in education and training, and our drive to continuously improve our systems, enable us to provide remarkable customer service . We believe in complete satisfaction for our clients. (And we think it shows in our performance.)

Familiar with Michigan Businesses

We currently have over 40 years of experience serving in the Western Michigan market. With over 5,000 accounts, both with local and national businesses, it is almost guaranteed that we have solved your problem somewhere else and can provide you with a working example of how Quantum Leap can move your company forward.

Experienced Staff

We currently  have six highly experienced technicians on staff and are proud of the fact that our Service Technicians have an average of 18 years experience in the Telecommunications Industry.

Our Sales and Marketing Representatives are always standing by to help you solve your Telecommunications challenges. Whether it is a full system installation at a new facility, or a simple request for a new headset, they will assist you promptly and professionally.

Our on-staff engineers each have over 25 years of experience in the industry and are ready to work with you to explore your telecommunications challenges and design the best solution to meet all of your business needs.

Immediate Service

Quantum Leap technicians are available 24 hours a day, 7 days per week. With full time dispatch personnel, you can be assured that your service calls will be responded to promptly and efficiently.

Comprehensive User Training Programs

Whether you purchased a call processing system, data collaboration suite, contact center solution, or just a simple public address system, Quantum Leap will provide all necessary user training to ensure that you are making full use of the features and functionality that is available with your new telecommunications solution.